Workplace diversity means recognising and respecting the value of human differences and creating an environment where all the abilities and experiences of our employees are used to their fullest.
Diversity relates to gender, age, linguistic and cultural background, disability, religious belief and pregnancy and family responsibilities. Diversity also refers to the many other ways we are different in other respects such as educational background, socio-economic background, personality profile, geographic location, marital status, etc.
During this workshop we will try to help participants understand what diversity is all about, and how they can help create a more diverse environment.
By the end of this workshop, you should be able to:
- Define workplace diversity
- Identify the difference between stereotypes and biases
- Understand how to remove barriers and encourage diversity for yourself and your social community
- Learn to listen as well as employ effective questioning techniques
- Understand the importance of body language
- Learn how to encourage diversity in the workplace, and prevent discrimination
- Manage personal complaints
- Understand the role of a line manager when dealing with a discrimination complaint
- Understand the process an organisation must follow to receive and respond to a complaint
- Deal with a discriminatory employee